How Geekmatics runs 22,000+ repairs on RagoxCell

RagoxCell wasn't dreamed up in an office — it was built on a real repair bench, in collaboration with Geekmatics, a busy phone, computer, console and microsoldering shop in Palm Harbor, Florida.

The shop

Geekmatics takes on repairs other shops turn away — board-level and microsoldering work, liquid damage, data recovery — alongside everyday phone and laptop repairs. At that volume, sticky notes and spreadsheets don't scale.

What they run on RagoxCell

• Intake with condition photos, passcode and a tracking code on every device
• A strict repair pipeline so nothing skips a step, with technician assignment and a work log for board-level jobs
• Invoicing and online payments through their own processor, reconciled to the cent
• A customer portal that cut down "is it ready?" calls
• Inventory, suppliers and purchase orders for parts

The numbers

Today Geekmatics has managed 22,000+ repairs, $2.7M billed through the platform and 9,900+ customers — its entire operation, on RagoxCell. Because the founder, Yunior Medina, is a working microsoldering technician at the shop, every feature maps to how repair work actually happens.

Why it matters for your shop

The software you use should be built by people who do the work. RagoxCell is proven daily in a real, high-volume shop — not theoretical.

Start a free 30-day trial and run your shop on RagoxCell — no credit card required.