Your in-app notification center
1 min read
The bell in your dashboard keeps your team on top of what needs attention.
The bell in the top bar (and sidebar) shows real-time, in-app notifications for your team — so nothing slips through the cracks.
What triggers a notification
- Order assigned — the technician you assign an order to is notified.
- Customer message — when a customer replies in the portal chat, owners, admins and the assigned technician are notified.
- Quote decision — when a customer approves or rejects a quote.
- Payment received — when an online payment is confirmed.
- New online order — when a repair comes in through the API.
Reading notifications
- A red badge shows your unread count.
- Click the bell to open the list; click a notification to jump straight to the order.
- Use Mark all read to clear the list.
Notifications are private to each user and to your shop.