Accept online repair requests from your website
Let customers start a repair and request shipping from your own site using the RagoxCell API.
You can let customers begin a repair directly from your own website. Their submission lands in RagoxCell as a normal repair order with a tracking code — no phone call needed.
How it works
Your website (or your web developer) calls the RagoxCell API to create the order and, optionally, to get shipping rates and buy a mail-in label. Everything shows up in your dashboard like any other order, tagged as coming from the API.
Create an API key
- Go to Settings → API access.
- Give the key a name (e.g. "Website") and click Create key.
- Copy the key now — it's shown only once. Store it on your server, never in browser code.
- You can revoke a key at any time; apps using it stop working immediately.
Hand it to your developer
Share the technical reference with whoever builds your site: RagoxCell API for developers. It documents authentication and the endpoints to register orders, fetch shipping rates and buy labels.
Tip
Pair this with mail-in shipping so a customer who books online instantly gets a prepaid label to send their device in.
Frequently asked questions
Is the API key safe to put on my website?
No — API keys are secrets. Use them only from your server (back end), never in front-end/browser code.
Do I need a developer?
To wire your existing website to the API, yes. The order creation, rates and label endpoints are straightforward REST calls.